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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharon Huling

April 9, 2024

1  out of  5 rating by Sharon Huling
"Do not do business with this company. They have been unresponsive in helping me cancel my 92 year-old mother's car insurance. They say they can only talk to her, but I have her Financial Power of Attorney, which means that I am responsible to make all her financial decisions. They gave me the run-around in Dec. saying they could only talk to the other person on the policy & they would call me back. They would not return my phone calls until I called in posing as "a new client," they then said that they would have to talk to their legal department & reported that they could not take her off the policy. Funny thing, Nordstrom's, her bank, her other creditors all accept the POA as VALID. 2025 Update: When I sold my mother’s car, Barry did remove her as requested and without delay."
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Melissa Jackson

February 9, 2024

5  out of  5 rating by Melissa Jackson
"Barry an his team is amazing! I called they answered an helped me with quotes on my car and business. My experience was the best so far!"
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James Boyd

February 9, 2024

5  out of  5 rating by James Boyd
"I spoke with such a sweet young lady on the phone. She said her name was Makenzie. She was very understanding and quickly found someone to help me."
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Sherry Camras

February 9, 2024

5  out of  5 rating by Sherry Camras
"State Farm is great! I’m always greeted by Makenzie with a smile on her face. She is so upbeat and clearly happy to help. She helped me get connected to an agent who I completely trust to assist me with whatever I needed"
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Josh Carlisle

February 9, 2024

5  out of  5 rating by Josh Carlisle
"My wife and I walked into this office and we were greeted by such kind people. Makenzie, the lady at the front desk, was quick to find an agent that could help out."
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Laura Carlisle

February 9, 2024

5  out of  5 rating by Laura Carlisle
"The people working at this office are always so nice on the phone. I spoke with Makenzie and she was so sweet and helpful!"
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Victor Nguyen

October 4, 2023

5  out of  5 rating by Victor Nguyen
"I had some trouble fixing some details on my renter's insurance policy, I gave them a call and everything got sorted out in under 15 minutes. Special thanks to Ms. Gitana, you're awesome and I appreciate the excellent customer service!"
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mike vaudrin

August 1, 2023

5  out of  5 rating by mike vaudrin
"Diane is great!"
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Joan Engle

July 13, 2023

1  out of  5 rating by Joan Engle
"The agent has given me the run around about my policy and after 30 years of my business I will cut ties"
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Dona Lola

May 18, 2023

5  out of  5 rating by Dona Lola
"Gitana 100 % shes helpful questions"
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Abbie Gonzalez

May 18, 2023

5  out of  5 rating by Abbie Gonzalez
"Thank you to Gitana for being so helpful !"
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Kimberley Friend

May 18, 2023

5  out of  5 rating by Kimberley Friend
"After several unanswered calls to other offices, I was shocked in the best possible way when Simone picked up on my first try. She was friendly and helpful, and had a quote ready for me in a timely manner. Couldn’t ask for better service."
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Abbey Flippo

May 17, 2023

5  out of  5 rating by Abbey Flippo
"I have recently moved to Washington for school I couldn't be more thrilled about my change in insurance with this State Farm Agency. Simone was very helpful with me as I have very little knowledge of what would better work for me. I often feel very stressed when overloaded with information but she was very kind and walked me through life and auto insurance. Very professional and helpful!"
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Randy Stage

May 2, 2023

5  out of  5 rating by Randy Stage
"I received the best customer service from Gitana I would give her 10 Stars if that was possible..."
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March 10, 2023

5  out of  5 rating by Rachel
"I've been a State Farm customer in multiple states for over a decade and the only claims I've had to make were handled with care at this office. Most recently, after the theft of my U-Haul trailer, I received so much compassion and assistance from Diane. She went to bat for me to make sure my claim was handled correctly and efficiently. Diana and Gitana were both the bright spots in my very dark days following the theft of all my personal belongings. Previously, I've worked with Simone on my auto policy and received amazing customer service also. I apologize for not remembering the names of all the helpful all-stars in this office! You all really have been good neighbors to me! Thank you."
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Laura DeGeeter

January 7, 2023

5  out of  5 rating by Laura DeGeeter
"Thank you Gitana, for working so hard for us."
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Eric Smith

September 26, 2022

5  out of  5 rating by Eric Smith
"Barry took the time to talk me through my Business policy, and help me understand the best way to protect my company. He truly was a delightful blend of personal and professional. 10 out of 10!"
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Douglas Thompson

April 13, 2022

5  out of  5 rating by Douglas Thompson
"Friendly, helpfull, professional. A breath of fresh air."
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Jacob Marshall

April 6, 2022

5  out of  5 rating by Jacob Marshall
"Ever since I started insuring my vehicles through Mr. Grimmett's firm I've never been more satisfied. Honestly, insurance has been a pain with other firms, the stereotypical difficulties of dealing with insurance companies got me searching for a better solution. Working with Simone has been a relief, response times are immediate, document requests are always fulfilled rapidly, and never disappoints when it comes to having a great attitude. I have and will always recommend these folks for your insurance needs."
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April 2, 2022

5  out of  5 rating by Vincent
"Have always taken care of me! Great place and nice people 👍"
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Royal Raver

March 15, 2022

5  out of  5 rating by Royal Raver
"Barry was very personable and knowledgeable. He gave me great insight to insurance and was a pleasure to meet with."
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Andre Raynor

February 19, 2022

5  out of  5 rating by Andre Raynor
"I was with Geico for 15 years and was nervous about leaving them as I had been with them for so long, but when I spoke with Simone at Barry Grimmett's State Farm Office, she made me very comfortable to make the switch. I am so happy that she saved me so much money, that I can go on vacation now! Thank you, Simone!"
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Caitlin Withers

February 19, 2022

5  out of  5 rating by Caitlin Withers
"I switched to State Farm a couple of years ago and have had nothing but great experiences with Barry Grimmett's office. Simone has been my go-to at the agency when I have questions or need to update my insurance policy. She helped make sure we had a homeowner's insurance quote prior to buying our home. Simone is responsive and professional. She has also saved me money over the years!"
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angela edwards

February 19, 2022

5  out of  5 rating by angela edwards
"Excellent customer service, great/fair rates! Love the Drive Safely App and discounts for good driving habits!"
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Christopher Scott

February 19, 2022

5  out of  5 rating by Christopher Scott
"Simone provided me excellent support which was extremely helpful for me to renew my policy. Thank You"